Tropical Storm Helene has left a trail of destruction in Asheville, North Carolina, with the historic Biltmore Estate and surrounding areas being severely impacted. The storm brought catastrophic flooding, forcing the temporary closure of the Biltmore Estate and causing significant damage to the nearby Biltmore Village.
Biltmore Estate Closure and Damage Assessment
The Biltmore Estate, a major tourist attraction and a 250-room mansion built by George Washington Vanderbilt II in the late 19th century, remains closed to the public due to the extensive flooding. The estate's management has announced that it will stay closed through October 15 due to significant flooding, impassable roads, and widespread power outages. Employees have been instructed to check in with their supervisors and are not allowed on the premises without direction.
The flooding has also affected passholders and club members, who are currently unable to access the grounds. All reservations for guests arriving from September 27 through October 3 have been canceled as the estate assesses the damage and works to repair communication channels.
Impact on Biltmore Village and Surrounding Communities
Biltmore Village, a historic area near the Biltmore Estate, has been submerged in water, with the Swannanoa River cresting at 26.1 feet, nearly 6 feet above the previous record. This has resulted in major flooding, with water levels reaching as high as 15 to 20 feet in some areas, causing extensive damage to businesses and homes.
The village, known for its charm and historic significance since the 1800s, has seen significant devastation. Businesses, including shops and restaurants, have been severely damaged, with some experiencing water levels beyond their windows and into their premises. The force of the water has blown out windows and left debris scattered throughout the area.
Community and Infrastructure Challenges
The flooding has not only affected the Biltmore Estate and Village but also the broader community in Asheville. Many roads are closed due to flooding, fallen trees, mudslides, and rockslides, with officials advising people to avoid traveling if possible. The North Carolina Department of Transportation and Buncombe County officials are working to restore access and services.
The area is also experiencing intermittent internet access and cellular service outages, which have impacted the Biltmore Estate's call center and communication with guests and employees. Power and gas services have been partially restored in some areas, but cell phone service remains unreliable.
The situation is particularly challenging for residents and businesses, many of whom have been without basic amenities like running water, food, and drinking water for several days. The community is facing a long and difficult recovery process.
Recovery and Support Efforts
Guests who had tickets to visit the Biltmore Estate can use their tickets on another day without needing to call to change their visit date. Once the estate reopens, guests can reserve a new date or time in advance or exchange their ticket in-person. Refunds can also be requested online.
For overnight guests whose reservations were automatically canceled, the Biltmore Estate is providing updates on its website. The estate is prioritizing the safety of its guests and employees as it works to assess and repair the damage from the storm.
The impact of Tropical Storm Helene on Asheville and the Biltmore Estate is a stark reminder of the power of natural disasters and the importance of preparedness and community resilience. For more information on how storms like Helene form and their impacts, you can refer to the tropical cyclone page on Wikipedia.
