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In the lead-up to its Big Billion Days sale, Flipkart created a significant stir on social media by announcing an offer that seemed too good to be true: the Apple iPhone 13 for a mere Rs 11. However, this promotional deal has sparked widespread controversy and user frustration.
On September 22, 2024, at 11 PM, Flipkart teased the iPhone 13 for Rs 11 as part of its ‘Fastest Fingers First’ offer. The deal was part of the promotional campaign for the Big Billion Days Sale, which started on September 26. While a few users claimed to have successfully purchased the iPhone 13 at this unbelievable price, many others were left disappointed and frustrated.
Users took to social media platforms, particularly X (formerly Twitter), to express their discontent. Many reported that the 'buy now' option was unclickable, and they encountered error messages stating that the iPhone was out of stock. Some users even claimed that while they managed to place the order, it was later cancelled by Flipkart.
The reaction from users was mixed, with some celebrating their supposed success in grabbing the deal, while others accused Flipkart of employing a "marketing gimmick" to boost sales ahead of the Big Billion Days Sale. Users like Navneet K. Singh and Neetu Khandelwal expressed their frustration, suggesting that the offer was a publicity stunt to create buzz around the sale.
"Is fraud really happening in Flipkart. An investigation should be done to find out who all have been cheated. There should be no injustice with the common people," wrote DileepBalasiya on X.
In response to the backlash, Flipkart Support acknowledged the concerns on X. "We understand your concern about the offer. The fastest fingers first offer was claimed by the first three customers. But don't worry You can still catch great deals at 9 PM and 11 PM every day as part of our ongoing The Big Billion Days. Appreciate your understanding," they stated.
The issue of technical glitches and order cancellations is not new to Flipkart's sales events. In previous years, similar complaints have surfaced during the Big Billion Days sale. For instance, in 2022, several users reported that their iPhone 13 orders were cancelled by sellers due to anomalies, despite the phone being available at significantly discounted prices.
The debate continues over whether the Rs 11 iPhone 13 offer was a genuine deal or a clever marketing stunt. While Flipkart maintains that the offer was legitimate and claimed by the first three customers, many users believe it was a tactic to generate online traction before the sale season.
This incident has reignited discussions about the fairness and transparency of promotional offers by e-commerce platforms. The hashtag #FlipkartScam went viral on social media, with thousands of users expressing their frustrations and accusing the platform of deceptive practices.
In conclusion, Flipkart's offer of the iPhone 13 for Rs 11 has highlighted the complexities and challenges associated with high-demand promotional deals. While some users managed to secure the deal, many others were left feeling misled and frustrated, raising important questions about the ethics of such marketing strategies.