In an effort to prevent wildfires, Pacific Gas and Electric (PG&E) has implemented Public Safety Power Shutoffs (PSPS), which are planned outages that occur during severe weather conditions. These shutoffs are a critical measure to ensure public safety, particularly in areas with elevated or extreme wildfire risk.
Why PSPS Happens
PSPS events are triggered by severe weather conditions such as high winds, which can cause trees or debris to damage power equipment. In areas with dry vegetation, this damage can lead to wildfires. PG&E monitors weather forecasts closely and may initiate a PSPS when the risk of wildfires is high.
Wildfire Risk Tiers
The California Public Utilities Commission (CPUC) has categorized regions into different wildfire risk tiers. Homes and businesses in Tier 2 (elevated risk) and Tier 3 (extreme risk) areas are more likely to experience PSPS events. These tiers help PG&E and other utilities to target their safety measures more effectively.
Notification and Preparation
PG&E is committed to informing affected customers about potential PSPS events. Alerts are sent via email, phone calls, and text messages as early as possible, often both during the day and at night. It is crucial for customers to ensure their contact information is up to date to receive these notifications.
Weather forecasts can be unpredictable, and this may affect the timing or scope of PSPS events. In some cases, the first alert may be sent on the same day the power is shut off. Customers are advised to stay informed and prepare for outages by having backup power solutions, such as generators, and following safety tips before, during, and after the outage.
Real-Time Updates and Resources
PG&E provides real-time updates and tools to help customers navigate PSPS events. The outage map shows the current and potential shutoff zones, allowing customers to check the status of their area. Additional resources include guides on choosing and safely using generators, as well as safety tips for during and after outages.
For customers with medical needs, PG&E offers special alerts and discounts. Language and accessibility support are also available, including translation services in over 240 languages and print communications in large print or Braille.
